Computer n00b?

Have you ever worked with someone that is not computer savvy? I have some interesting stories to share with you that some may have experienced before. Before I go any further I will use random names and area’s just for the sake of keeping someone that reads this from confronting me with issues.

A couple weeks ago my co-worker Fred wanted me to help fix an issue he had with his laptop for the longest time. I said sure and took his laptop home. Upon starting up the computer I was examining what might been the issue. Everything seemed to work fine until I ran a virus scan and found some Trojan’s hiding away in a couple files named “N.jpg” and “M.jpg” deep inside folders. Cleaning them up I found Gigs of Pornography hiding away within those folders, I shrugged and allowed myself to not be bothered with them. Now the following day I returned the laptop back to Fred and was asked if I was snooping around. Of course I had to, how was I supposed to try and fix the issue he had? I came to realize that the file I deleted that was named “M.jpg” and “N.jpg” where Microsoft Office docs to hide from his spouse with hidden credit card numbers and SS# He never made a backup copy because he thought that I or anyone else would erase the file.

Another instance I came across might make people understand where i’m coming from. A friend of mine decided that it would be smart to install an extra cd-rom drive so he can burn copies of his music Cd’s. He decided that the best thing to do is to try and install it himself. Once he installed the drive he tried multiple times to burn the copies but to no avail. Upset he called me up to go with him to the computer store. I wanted to help fix the computer but I suppose he decided that the best route was instead of asking for a Friends help he wanted to take it back to the store and demand his money back. Sure I didn’t judge him, he just wanted his money back so I went with him. Ending up in line to return the CD-drive (BTW he was carrying the entire tower with him to prove it was the CD-drives fault), we were helped by a young man no latter than 23 years of age. Before I knew it my friend slammed the CD-drive on the counter with a thud and started yelling at the man stating that the CD drive broke his computer and wanted them to fix the machine with no charge and to give him store credit as well. The young man called the supervisor and when he came he wanted to examine the machine. Inside the CD drive was seated properly except for the cables dangling from the back of it (the power cables), yes my friend never plugged it in thinking that if he sat the CD-drive in the appropriate location it should automatically work.

Sigh….I have plenty more to share but this should be enough to show you the grief I had to go through. Share your stories of people that caused frustration in your life with computer problems.

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